JSI Peering Network - Wave Service Down – Incident details
All systems operational
Wave Service Down
Resolved
Degraded performance
Started 10 months agoLasted about 5 hours
Affected
Wave Services
Operational from 12:15 AM to 5:00 AM
Updates
Resolved
Resolved
The provider confirmed that there was an optic failure on their network.
The optic was been replaced and the alarms have now cleared. Traffic has returned to normal paths.
Identified
Identified
JSI has identified an issue with a wave service. Traffic has re-routed to alternate paths and our team is closely monitoring for issues. A ticket with the circuit provider has been opened.