JSI Peering Network - Wave Service Down – Incident details

Wave Service Down

ResolvedDegraded performance4 hours 45 minutes

Affected

Wave Services

Operational from 12:15 AM to 5:00 AM

  • ResolvedUTC

    The provider confirmed that there was an optic failure on their network. 

    The optic was been replaced and the alarms have now cleared. Traffic has returned to normal paths.

  • IdentifiedUTC

    JSI has identified an issue with a wave service. Traffic has re-routed to alternate paths and our team is closely monitoring for issues. A ticket with the circuit provider has been opened.